Compliance and Ethics
The trust of our clients and partners depends on always acting within the law and with integrity. Muculo Retail therefore has clear conduct rules that apply to all people and operations.
Reference documents
- Code of Ethics and Conduct
- Partner Code of Ethics
- Anti-Corruption and Anti-Bribery Policy
- Sanctions and Trade Controls Policy
- Anti-Money Laundering Policy
- Responsible Sourcing Policy
Principles
- Zero tolerance for corruption and bribery, including facilitation payments in customs and port processes.
- Diligence in choosing customs brokers, agents and other intermediaries.
- Compliance with international sanctions and export controls, screening clients, suppliers, countries and goods before every operation.
- Prevention of money laundering and terrorist financing.
- Compliance with customs, tax and data protection laws in every country where we operate.
- Accurate and complete records of all transactions.
Raising a concern
Anyone can report a suspected breach confidentially and without fear of retaliation through our Whistleblowing Channel.